{"id":1147,"date":"2016-03-23T15:57:32","date_gmt":"2016-03-23T19:57:32","guid":{"rendered":"http:\/\/localhost:8280\/?p=1147"},"modified":"2026-01-05T09:59:22","modified_gmt":"2026-01-05T14:59:22","slug":"billing-and-ordering-services","status":"publish","type":"post","link":"https:\/\/knowledgebasev.kinsta.cloud\/?p=1147","title":{"rendered":"Ordering, Billing, and Payment"},"content":{"rendered":"<h3>Included with the Service<\/h3>\n<p>Your Sabalcore account includes:<\/p>\n<ul>\n<li>One user account with 100GB of permanent storage<\/li>\n<li>The first 1,000 core-hours are free for trial and evaluation<\/li>\n<li>A 1 hour introductory training session with a Sabalcore Engineer<\/li>\n<li>Expert Technical Support by phone and email<\/li>\n<li>Secure Access Client (ssClient) &#8211; command-line interface (SSH terminal) and Remote Desktop<\/li>\n<li>Time on login servers is included (no additional charge)<\/li>\n<li>Unlimited data transfer in\/out of service<\/li>\n<li>Unlimited access to all installed open-source and commercial software (licenses not included)<\/li>\n<li>Custom installation of software (open-source or commercial) by Sabalcore engineers\u00a0(sorry, ensemble builds not available)<\/li>\n<\/ul>\n<h3>Pricing Model<\/h3>\n<h4>Core-hours<\/h4>\n<p>The service is charged by the \u201ccore-hour\u201d. A core-hour is one hour of time a computer processor<br \/>\ncore is used. Core-hours are calculated as the number of cores used by an application multiplied by its run-time to the nearest\u00a0second.<\/p>\n<p>For example: a customer runs an application that uses 4 cores on each of 6 compute nodes (computer servers) for 72\u00a0hours 23 minutes o seconds. The total time for the job is 6 x 4 cores x 72.38 hours = 1737.20 core-hours.<\/p>\n<p style=\"padding-left: 30px;\">Rate: $0.14\/core-hour for standard tier\u00a0cores<\/p>\n<p>&#8211;&gt;The command &#8220;<a title=\"3) Getting Information About Your core-hour Usage and Account Balance\" href=\"\/?p=197\">mybalance<\/a>&#8221; and &#8220;myusge&#8221; will show your core-hour usage.<\/p>\n<p>&#8211;&gt;The command &#8220;upnodes&#8221; will show the system tier.<\/p>\n<h4>Storage<\/h4>\n<p>Storage is charged by the GB-Month which is roughly the average of your disk usage over the course of a month. A snap-shot is taken each hour which is used to determine the usage deviation for the day. At the end of the month, all the GB-day usages are summed to determine your GB-month usage.<\/p>\n<p style=\"padding-left: 30px;\">Rate: $0.10\/GB-Month<\/p>\n<p>Storage charges will be billed along with your core-hours, about every \u00a0month. There is no charge if you use less than 100GB-months of storage.<\/p>\n<p>&#8211;&gt;The command &#8220;<a title=\"3) Getting Information About Your core-hour Usage and Account Balance\" href=\"\/?p=197\">mybalance<\/a>&#8221; and &#8220;myusage &#8211;storage&#8221; will show your storage usage.<\/p>\n<h3>Billing and Ordering<\/h3>\n<p>PAY-BY-THE-HOUR &#8211;\u00a0Usage is totaled and invoiced at the end of every\u00a0month &#8211; the billing cycle.<\/p>\n<p>PREPAY &#8211;\u00a0\u00a0Blocks of hours (in any amount) can be purchased in advance at the standard rate or volume discount rate.\u00a0 Contact your Sabalcore Business Development representative, call\u00a0877-492-8027 or email <a href=\"busdev@sabalcore.com\" target=\"_blank\">busdev@sabalcore.com<\/a>\u00a0for information. Payment can be made through the invoice. Core-hours are deposited to the account after payment is received or when a PO is provided.<\/p>\n<h3>Electronic Invoicing<\/h3>\n<p>Invoices are delivered electronically. We use a 3rd parting invoicing system Inuit. Please add the following email address to your spam filter so the invoices are not spam filtered:<\/p>\n<p>You will receive invoices from:<\/p>\n<address style=\"padding-left: 30px;\"><span class=\"gD\" data-hovercard-id=\"accounts@sabalcore.com\" data-hovercard-owner-id=\"98\">Sabalcore Computing Inc<\/span>\u00a0<span class=\"go\">&lt;accounts@sabalcore.com&gt;<\/span><\/address>\n<address style=\"padding-left: 30px;\">\u00a0<\/address>\n<address style=\"padding-left: 30px;\">\u00a0Please verify this email address in not spam filtered.<\/address>\n<p>Through a link in the Invoice email you will be able to pay for the invoice with several payment methods described below.<\/p>\n<h3>Payment Methods<\/h3>\n<p>For all new accounts, please email &#8220;accounting@sabalcore.com&#8221; your accounts payable contact representative \u00a0information: Name, Email, billing address, and Phone.<\/p>\n<h5>US and International Accounts<\/h5>\n<p>We accept the following payment methods for US and international accounts:<\/p>\n<ul>\n<li>All major Credit Cards. Payment link:\u00a0<a href=\"https:\/\/www.sabalcore.com\/invoice-payment\/\" target=\"_blank\">https:\/\/www.sabalcore.com\/invoice-payment\/<\/a><\/li>\n<li>Bank transfer wire (contact us for bank details)<\/li>\n<li>PayPal<\/li>\n<li>Apple Pay<\/li>\n<\/ul>\n<h5>How to pay with credit card<\/h5>\n<p>US and most International Accounts &#8211; Use any of the following methods to pay with a credit card:<\/p>\n<ul>\n<li>Pay through the invoice &#8211; A link is provided to pay with a Credit Card, PayPal, Apple Pay, or bank transfer through our secure payment system hosted by <a href=\"http:\/\/www.intuit.com\/\" target=\"_blank\">Intuit.<\/a><\/li>\n<li>Payment link &#8211;\u00a0<a href=\"https:\/\/www.sabalcore.com\/invoice-payment\/\" target=\"_blank\">https:\/\/www.sabalcore.com\/invoice-payment\/<\/a><\/li>\n<li>Or print this <a href=\"http:\/\/www.sabalcore.com\/payments\/ccform.pdf\" target=\"_blank\">credit form<\/a> and FAX to 877-492-8027.<\/li>\n<\/ul>\n<h5>Bank transfers<\/h5>\n<p>US and most International Accounts &#8211;<\/p>\n<ul>\n<li>Bank Transfer (Wire or ACH) &#8211; Contact accounting@sabalcore.com for bank details.<\/li>\n<li>PayPal Transfer &#8211; Send money to accounting@sabalcore.com and include your Invoice number.<\/li>\n<\/ul>\n<h3>Terms<\/h3>\n<p>Standard terms: NET 30 for accounts in good standing.<\/p>\n<p>NET 30 to NET 60 is subject to an additional 5% premium which will be charged and appear on a subsequent invoice.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Included with the Service Your Sabalcore account includes: One user account with 100GB of permanent storage The first 1,000 core-hours are free for trial and evaluation A 1 hour introductory training session with a Sabalcore Engineer Expert Technical Support by phone and email Secure Access Client (ssClient) &#8211; command-line interface (SSH terminal) and Remote Desktop [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[173,61,151,169,168,170,171,149,150,172,167,165,166,23],"class_list":["post-1147","post","type-post","status-publish","format-standard","hentry","category-account","tag-bank","tag-charging-jobs","tag-core-hours","tag-discount","tag-discounts","tag-invoice","tag-invoicing","tag-order","tag-ordering","tag-payment","tag-prepay","tag-price","tag-pricing","tag-storage"],"_links":{"self":[{"href":"https:\/\/knowledgebasev.kinsta.cloud\/index.php?rest_route=\/wp\/v2\/posts\/1147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/knowledgebasev.kinsta.cloud\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/knowledgebasev.kinsta.cloud\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/knowledgebasev.kinsta.cloud\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/knowledgebasev.kinsta.cloud\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1147"}],"version-history":[{"count":33,"href":"https:\/\/knowledgebasev.kinsta.cloud\/index.php?rest_route=\/wp\/v2\/posts\/1147\/revisions"}],"predecessor-version":[{"id":2080,"href":"https:\/\/knowledgebasev.kinsta.cloud\/index.php?rest_route=\/wp\/v2\/posts\/1147\/revisions\/2080"}],"wp:attachment":[{"href":"https:\/\/knowledgebasev.kinsta.cloud\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1147"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/knowledgebasev.kinsta.cloud\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1147"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/knowledgebasev.kinsta.cloud\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}